Terms and conditions

By placing an order with us you are agreeing to the terms and conditions outlined below.

Guarantee

We try to ensure that you receive a high level of customer service. If you are not happy for any reason, please contact us by your chosen method using the contact details below. We will do our best to resolve the issue to your satisfaction.

Our Contact Details:
Hunters Online
2 The Green
Whinchmore Hill
London N21 1AY
Phone 0208 886 0549 (Mon-Fri 9am-5pm)
Email: customerservice@huntersonline.co.uk
VAT Registration UK

How To Order

Browse our online catalogue, and click the “Add To Basket” button on any items that you wish to buy; this will place one of the items into your shopping basket. A second click on the same item will add another into your basket. An item on the web site is generally in stock. We aim to remove items from the website very quickly after the last of a line has been ordered. If you do not see what you are looking for, contact us to see if we have the item in stock; not all stock lines are displayed on the web site. Even if we havent got it, if you wish well determine how quickly we can obtain it for you. After you have made your selection, click on “Checkout” button. Adjust any quantities that need amending then proceed to enter your payment details. Our prices are held in GB Pounds.

Postage And Handling

Postage charges will be shown when you view your basket. Charges displayed are for England, Scotland, Wales, Channel Islands, Isle of Man, Isle of Scilly, Orkney Islands, Shetland Islands & Northern Ireland. Shipping Worldwide is available. Please contact us for a quotation. Orders up to 1.5Kg are normally dispatch via Royal Mail 1st Class Orders over 1.5Kg will be dispatched via Parcel Post or Courier.

Delivery Schedule

We aim to process all orders received by 12 Noon, the same day we receive them. We guarantee to process all orders within 48 hours of payment being made.

Refund Policy

If you are not entirely satisfied with your purchase please return it sealed in original packaging within 14 days of purchase. We will refund the full product cost to your payment account. Please note that we are unable to refund postage costs unless an item is faulty. Should you wish to return an item, please email us at: returns@huntersonline.co.uk and you will be provided with a returns number.

Description

Every care is taken to ensure that illustrations and descriptions are as accurate and informative as possible. Colours shown on our web site should be used as a guide only as variations due to screen resolution can occur.

Privacy Policy

We do not disclose buyers information to third parties.

Governing Law

These terms and conditions and any contract between us shall be governed by and interpreted in accordance with English Law and the English Courts shall have jurisdiction over any dispute between us.

Statutory Rights

These terms and conditions are in addition to your statutory rights as a consumer which remain unaffected.

Payment Methods

Credit Debit Card Payments must be made via link Paypal. We do not currently have the facilities to accept credit cards directly. Alternatively we will accept cheques or Postal Orders payable to “Hunters Online”. Once your cheque has cleared we will dispatch the goods. Should you wish to collect your order, we will require cash upon collection.